Novotel London WestHotel is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms. Job Description Were looking for a Senior Duty Manager (Maternity Cover) who can inspire teams, elevate the guest experience, and ensure operational excellence across the board. Responsibilities include: Lead by example and act as the go-to presence on the floor. Oversee daily operations, ensuring a secure, welcoming, and efficient environment for guests and teams alike. Liaise across departments to deliver seamless service and resolve any issues promptly. Drive commercial awareness maximise revenue opportunities and uphold brand standards. Mentor and support Duty Managers and team members, fostering a collaborative and high-performance culture. Qualifications: Previous experience as a Duty Manager or similar role in a 4-5 star environment. Confident leader with strong decision-making and communication skills. Commercially astute and customer-focused, with a proactive, solution-oriented mindset. Fluent in English (a second language is a plus). Must be legally eligible to work in the UK. Additional Information As part of our team you can have: Free night stays in our UK hotels(T&C Applies) Discounted hotel rates all over the world in Accor Hotels Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across more than 5000 hotels in over 100 countries Participate activelyinitiativesto build a more inclusive and sustainable world And many more benefits and perks Our objective is simple: make you grow and give you the spark to unleash your personality. Our commitment to Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor. AMRT1_UKCT