Job summary
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING
LINK;
PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK
Main duties of the job
Be the welcoming voice and guiding hand that empowers our clients on their journey to informed, compassionate care
Join our team as the first point of contact for our clients, where you'll handle a variety of administrative tasks including phone consultations, data processing, and reception duties to ensure seamless client care. You'll have the opportunity to interact with clients both in person and over the phone, providing essential support and guidance throughout their journey.
Join a supportive team, empowering clients with informed choices
In addition to working in a friendly and supportive environment alongside clinical and non-clinical colleagues, youll play a key role in helping clients make informed reproductive choices. Prior experience in healthcare is desirable, though not essential, as we offer comprehensive training in our Oxford Regional Treatment Centre to get you fully up to speed.
Candidates must be able to drive, as this role requires travel between our centres in Reading and Chesham. If youre eager to apply your administrative skills in a meaningful way, wed love to hear from you!
About us
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Job description
Job responsibilities
For more information on the role, please refer to the following job description:
Person Specification
Experience
Desirable
1. Experience in customer service