PLEASE NOTE THIS ROLE CAN BE BASED IN THE UK, IRELAND, AUSTRIA OR ITALY
Purpose of the Role:
As Head of IT Systems & Data, you will be responsible for supporting all Ardonagh Europe operating businesses to define and execute their IT & Data strategy, with the aim of maximising operational effectiveness, customer service, cost management and income growth. You will evaluate complex issues and recommend actions for various projects.
You will be responsible for ensuring that the systems used across Ardonagh Europe are robust, fit for purpose, and that future developments are planned and implemented on time and on budget.
The key emphasis is on applying and developing specialist expertise on IT Systems & Data to simplify the IT landscape in each market, reduce risk, and support the current and future growth of Ardonagh Europe.
As a member of the Ardonagh Europe Leadership, you will support the promotion of good communication and people management practices, provide clear objectives and support the drive for high performance.
Role Accountabilities and Core Responsibilities:
M&A:
You will play a key role in the execution of our M&A strategy by leading the Due Diligence process in the following areas
* IT Systems (particularly policy admin system) & their level of resilience
* Data security
* IT budgets
You will be responsible for identifying potential risks, mitigating actions and required budget.
You will lead operational improvement actions during the onboarding phase, ensuring timely delivery by supporting the newly acquired operating businesses in the execution.
IT Strategy & execution:
You will work closely with the local IT teams in the definition of an IT strategy, and the identification of the priority projects for the rolling year and for the future that will enable the business to grow and compete in the marketplace.
Particularly you will be responsible for ensuring that the Policy Admin Systems used across Ardonagh Europe are robust, fit for purpose, set up to remove duplication and unnecessary complexity and that future developments are planned and implemented on time and on budget.
Capability building:
You will be responsible to
* Assess the operational capabilities of the local operating businesses and work in collaboration with the local management teams to close existing gaps
* Look at daily work procedures and processes in the local operating businesses, and evaluate to see what can be improved or modified
* Create a detailed process evaluation report
* Share insights with the local team and support them to organise a project plan to implement procedure/process
Ensure each market operates to Ardonagh standards of IT integration particularly for Policy Admin System simplification and data migration.
Ardonagh Accountability, Risk and Compliance (ARC) Framework:
You will support the identification and management of Operational Risks through the application of ARC in the local operating businesses, including
1. Operational risks identification and assessment
2. Creation of improvement plans
3. Execution and reporting of progress vs. the plan
Qualification and experiences:
* 7+ years of experience as Head of IT systems/ IT manager in insurance broking
* Extensive knowledge of policy admin systems and application within the insurance broking industry
* Proven experience in the development of IT strategies and the set-up of IT projects
* Proven track record to deliver IT projects on time and on budget
* M&A and integration experience
* Excellent experience of cross functional working
* Extensive knowledge around Data integrity & security
* Passionate about people development and talent management
Personal specifications:
* Well organised and ambitious
* Team player
* Excellent strategic thinker
* Excellent leadership and interpersonal skills
* Excellent communication skills
* Excellent influencing skills
* Ability to act as a coach and mentor
* Financial and commercial acumen