Bedfordshire Hospitals NHS Foundation Trust
An exciting opportunity has arisen for a Ward Clerk at Bedford Hospital. The post will be an agile role working across the different wards within our department to suit the needs of the Trust. You will have interaction with patients and relatives as well as staff based at Bedford Hospital. You will be an organised, efficient and motivated individual who is trustworthy and reliable. You must be able to be adaptable within your work role to support the team in all aspects of ward administrative cover. This is an exciting team that will give you the opportunity to grow and develop. The team consists of ward clerks and receptionists that work together sharing their knowledge and experience.
Minimum Requirements:
* Educated to GCSE standard or equivalent
* Experience of working in a customer-facing/reception role
* Experience of using IT packages
Main Duties of the Job
* To provide both a front line clerical service to clinical staff within the ward whilst also providing "front door" style support to patients and relatives during visits.
* The post holder will also be responsible for ensuring accurate and timely inputting of patient level data into the relevant clinical systems for the capturing of admission, discharge and transfer of patients. This is to be done whilst also strictly adhering to trust data quality, health records and information governance policies.
* It is expected that the post-holder will manage their workload in an effective and efficient way and have a flexible approach to covering various wards and the role as it continues to develop with the ever-changing needs of the business.
About Us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the-art facilities placing us at the heart of cutting-edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please note that vacancies may close prior to the advertised closing date when a sufficient number of applications have been received. Please ensure that you make your application as soon as possible.
All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.
Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.
Job Responsibilities
The Job Description and Person Specification are attached to this job, please review for full details and responsibilities.
Person Specification
Qualifications
* English and Maths GCSE or Equivalent
Experience
* Working within agreed guidelines to set timescales
* Experience using IT Packages
* Working in a customer-facing/reception role
* Ability to follow processes and procedures
* Experience of working in an NHS administration setting
Personal Skills
* Good communication skills
* Excellent organisational skills
* Ability to work as part of a team
* Excellent attention to detail
Other
* Trustworthy, reliable and flexible
* Enthusiastic and self-aware
Knowledge
* Understanding of confidentiality
* Understanding of customer service
* Hospital IT systems such as IPM, Extramed, Mediviewer
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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