Charity Shop Manager, Harlow Vintage & Retro
Location: 3 Broad Walk, Harlow, CM20 1HX
Salary: £26,764.50 – £27,432.30 per annum (depending on experience) includes 5% High-Cost Area Allowance
Hours: Full time, 37.5 hours per week (within a 7-day trading week)
Overview of role
St Clare Hospice is a charity that provides specialist palliative care to patients and families in West Essex and the East Hertfordshire borders.
Are you looking for a new retail challenge? Are you customer service and results driven? Do you have a passion for all things vintage and retro? If so, we may have the perfect job for you in our Vintage and Retro St Clare charity shop located in Harlow.
You will need to be a creative retailer; highly motivated with the ability to continue to surround the customers with an ever-changing range of pre-loved fashion, accessories, books and artefacts. You will have the opportunity to continue to develop the shop and create an ambiance that ensures local people keep returning to donate, shop and volunteer with St Clare.
As an energetic, resilient team leader you will support the volunteer and staff team to deliver the very best customer service experience to our supporters, donors and customers.
You will be diligent in daily compliance across health and safety in the workplace and compliance of Retail gift aid processing to maximise the income at every opportunity.
As part of your role you will be able to create visually impacting displays to recreate the vintage and retro look and feel of the shop and also be able to identify unique pieces that can raise the most for St Clare hospice.
In return for your commitment, we offer:
1. A competitive salary and benefits package
2. Generous leave allowance
3. Pension and life assurance scheme
4. Employee Assistance Programme
5. Free parking
6. The option to continue your membership of the NHS pension scheme
7. Excellent development opportunities
Application Process:
Please complete a St Clare Hospice application form or submit your CV with a cover letter telling us why you feel you are suitable for this role (in particular, explaining how you fulfil the requirements set out in the Person Specification).
Please note: We reserve the right to close the advert once we receive sufficient applications, so recommend an early application. Only shortlisted candidates will be contacted.
If you require any assistance regarding the application process, please telephone the HR Team, on 01279 773744 or email hr@stclarehospice.org.uk
We are committed to promoting equality, diversity and inclusion. We encourage applications from people of all backgrounds and abilities.
Please note that a DBS check will be undertaken as part of our pre-employment checks for the successful candidate.
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