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About Network Rail
At Network Rail, we're part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network.
We provide rapid access along busy commuter routes to our seven cities, servicing the varied needs of our business and leisure commuter services, including cross border services and rural services. We have up to 50 freight services operating every day and we are steadily building capacity for this to grow. Our ambition to be responsive to passengers and freight users drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues, and protecting safety and wellbeing.
Our colleagues are encouraged to work flexibly as we know that busy lives don't always fit around a traditional working pattern. If you need flexibility to complete your role, just let us know and we will do our utmost to help you invest in your career with us while balancing other aspects of your life.
We want to help deliver a railway that is safe, reliable, affordable and provides great customer service to everyone.
Brief Description
Proactively leading a diverse team, you will be at the forefront of ensuring operational safety and efficient train services across an assigned section of the line - from maintenance to signals and crossings.
Please Note: This role requires the post holder to hold National Security Vetting, which will be carried out as part of the onboarding process. No start date can be issued until this is in place.
About the role (External)
Managing the day-to-day performance of a local operations team, you'll ensure operational safety and train services are delivered to the highest standards along a particular section of the line. Accountable for implementing policies and plans, managing resources and budgets, you will be instrumental in maximizing train performance. We'll expect you to take a proactive approach, monitoring and intervening on proposed maintenance activities, and managing the development of local emergency plans.
Safety is among our highest priorities, and you will be instrumental in ensuring a safer railway. You will help to ensure we meet the very highest standards within an exacting regulatory environment. To achieve a safer railway for all, you will manage and develop a diverse team including Mobile Operations Managers, Controllers, Signallers and Crossing staff.
Crucially, you'll be an inspiring and engaging leader. Your team will see you as a role model and mentor. You'll forge strong relationships with colleagues and customers, including train and freight operating companies. Taking on the role of Rail Incident Officer, you'll oversee the establishment of a command structure, and lead the coordination of mobile infrastructure and service restoration activities. You'll also manage key assets including vehicles and tools.
Essential Criteria
1. The ability or potential to lead, manage and develop people
2. Strong decision making and planning skills
3. An assertive and engaging approach
4. Ready to attain Rail Incident Officer status, Rules and Regulations Level 2 competency, assessor competence, and appropriate signal box competencies where required
5. A full driving licence
6. Meet the required benchmark for application screening questions
Desirable Criteria
1. Committed to understanding and meeting customers' needs
2. General understanding of railway industry structure and responsibility
3. General understanding in business improvement processes and investigatory skills
You may also be required to carry out signalling duties as part of your LOM role, and therefore may be invited to undertake a signalling assessment as part of your application.
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