An exciting opportunity has arisen for administrators to join a new call and recall provision, for outstanding vaccinations, within our Community and School Aged Immunisation Service at Hertfordshire Community NHS Trust. The ideal candidates will be enthusiastic and highly motivated with a desire to improve the health and wellbeing of the community. This role will work on a rota basis across Monday to Saturday, 10am to 8pm as a member of the Call & Recall Team for HCT. The post holder will telephone families and carers of children and young people who are missing routine vaccinations across Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Luton, Milton Keynes and Hertfordshire. This will include following a set script, and booking appointments, and tracking outcomes and responses to these calls on an agreed template. Support will be provided by clinicians, who will be on hand to respond to complex queries raised by families/carers. Ideally you will have experience of working in a health care setting. In Return, We Can Offer You 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata where applicable) One of the UK's best pension schemes Special Leave for family and personal reasons Eye Care Vouchers Employee Assistance Programme NHS Discounts A big thank you for considering joining us at Hertfordshire Community NHS Trust You’ll find it a great place to work with many benefits offered to you as a member of our staff We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now You’ve made a great decision to apply to join to HCT - we’re looking forward to taking the next steps of the journey with you. For further details / informal visits contact: Name: Emily Chedy Job title: Clinical Quality Lead Email address: emily.chedy1nhs.net Telephone number: 07721857421