University Hospital of North Midlands NHS Trust
To assist the Directorate Senior Management Team, as directed by the Clinical Director, Directorate Manager / Matron / Clinical Lead in the efficient and effective operational management of resources within the Directorate/ Service Line(s) in order to deliver continually improving high quality patient care within resources available.
To work with a diverse team including administrative, clerical, nursing and clinical colleagues to ensure a smooth operational running within the Department.
Main duties of the job
1. To ensure efficient and effective operational management and delivery of national and local performance targets - RTT validation.
2. To deputise for the Operational Services Managers when necessary.
3. To assist and where appropriate lead Divisional projects, providing regular update reports on the progress of work.
4. To work with other Directorates/Divisions to ensure the achievement of the Trust's and Divisional corporate objectives.
5. To work flexibly in order to deliver the Directorate agenda and to offer support to other colleagues including cover in times of absence.
6. To provide general administrative support to the Directorates, ensuring in particular that supporting services are delivered effectively in the interests of patient care.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job responsibilities
1. To ensure efficient and effective operational management and delivery of national and local performance targets.
2. To deputise for the Operational Services Managers when necessary.
3. To assist and where appropriate lead Divisional projects, providing regular update reports on the progress of work.
4. To work with other Directorates/Divisions to ensure the achievement of the Trust's and Divisional corporate objectives.
5. To work flexibly in order to deliver the Directorate agenda and to offer support to other colleagues including cover in times of absence.
6. To provide general administrative support to the Directorates, ensuring in particular that supporting services are delivered effectively in the interests of patient care.
Person Specification
Qualifications
* Intermediate level qualification or equivalent experience e.g. HNC, Diploma GCSE in English and Maths.
Experience
* Some experience of working in an acute Trust.
* Some experience of operational management.
* Some experience of cancer pathways.
* Experience of management of change issues.
Skills & Knowledge
* Operational management skills.
* Diplomacy and ability to deal with difficult situations.
* Leadership and team building skills.
* Awareness of NHS plan access Targets.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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