Founded in 1989, Explorations Company is a pioneering luxury tour operator providing once-in-a-lifetime holidays and expeditions around the world. Our clients love us for our creativity, meticulous planning, impeccable and highly bespoke service, and above all for our unwavering commitment to sustainability and conservation.
We are a hardworking team and offering high-end services to our clients is our priority; however, we like to have fun while we do it.
Job Overview:
We are seeking a detail-oriented and highly organised Travel Coordinator to join our team. As a Travel Coordinator, you will be responsible for supporting the sales team in creating travel itineraries, booking accommodations, and coordinating transportation and other services and arrangements for our clients. Your role will be crucial in ensuring smooth and seamless travel experiences for our customers. The current position is available on a 12-month contract starting mid- to late-September 2024. There might be a possibility of extending the contract at the end of the term or of continuing on a permanent basis.
Responsibilities:
* Support the destination specialists in creating travel itineraries and organising travel arrangements including flights, accommodations, sightseeing, and transportation.
* Research and recommend travel options based on clients' needs and preferences.
* Coordinate with airlines, hotels, and other service providers to make reservations.
* Ensure all travel documents are in order.
* Provide excellent customer service by addressing any travel-related issues or concerns.
* Stay updated on travel regulations and restrictions to provide accurate information to clients.
* Maintain and update the CRM and CMS systems with all relevant sales, product and destination information and updates.
* Handle last-minute changes or cancellations effectively.
Skills:
* Strong organisational skills with attention to detail.
* Excellent communication and customer service skills.
* Good geographical knowledge of Asia. Knowledge of company's other core destinations (Africa, Latin America, Polar Regions) will be beneficial but not essential.
* Knowledge of hospitality and travel industry practices.
* Good knowledge of MS Office programmes and ability to quickly learn and adapt to new systems and processes.
* Strong time management skills and ability to deliver quality and success in a high-pressure environment.
* Proven track record of working with HNW and UHNW individuals and achieving sales and service targets within a relationship-based approach.
If you are passionate about travel, possess excellent organisational abilities, and have a knack for providing exceptional customer service, we invite you to apply for the Travel Coordinator (Maternity Cover) position. Join our team and help create unforgettable travel experiences for our clients.
Job Type: Fixed term contract
Contract length: 12 months
Pay: £22,000.00-£27,000.00 per year
Benefits:
* Company events
* Free parking
Schedule:
* Monday to Friday
Ability to commute/relocate:
* Cirencester: reliably commute or plan to relocate before starting work (required)
Work authorisation:
* United Kingdom (required)
Work Location: Hybrid remote in Cirencester
#J-18808-Ljbffr