Job Description
Do you have previousCustomer Serviceexperience? and looking for an ASAP start?
We have interviews available both before AND after Christmas!
The Best Connectionare currently seeking experienced candidates, to work at our client, based inMansfield!
Working within a fast paced working environment,the responsibilities of the role will include:
* Handling customer interactions for an organisation
* Responding to phone calls, emails and live chat queries
* Listening to customer concerns
* Provide information on the companies services
* Data entry / use of various computer software
* Liaising with internal departments
* General administration duties
The ideal candidate will be able to:
* Communicate clearly during inbound / outbound calls
* Have a great knowledge of problem solving
* Work hard to deliver the best possible outcome, and provide the best service
* Excel at building rapport with customers
* Deliver a high standard of customer service and communication
Working hours:
* 9am - 5pm (Mon-Fri)
* Pay rate is £11.54 per hour
* OT rates in place, for hours worked over 37.5 / Saturdays if required
A full up to dateCV will be required, followed by your first face to face interview at TBC Mansfield branch, and an interview on the client premises!
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