Role Profile - Mortgage and Protection Adviser
Reports to: Regional Manager
Role Purpose:
As a mortgage and protection adviser, you'll use your in-depth knowledge of the market to find suitable products for your clients' needs. Identify and source potential new clients and convert leads into ongoing clients through the provision of professional advice.
The twin focus of the role is to generate and develop new business by identifying potential clients through referral, networking, and marketing channels, and conducting servicing and review events with existing clients.
Key Accountabilities and Responsibilities:
Lead Generation
1. Generate new business in agreed target markets through various networking activities.
2. Identify opportunities for seminars, sponsorship, and other promotional activities to leverage business generation activity.
3. Proactively work with the existing client bank to review mortgage and protection needs.
4. Liaise with other professionals, such as estate agents, solicitors, and valuers.
5. Market services by asking for referrals from current clients; meeting prospects at community functions; responding to inquiries; developing promotions; presenting financial planning seminars.
6. Contact clients and set up meetings, either within an office environment or in clients' homes or business premises.
Provide High Quality Advice
1. Conduct in-depth reviews with clients.
2. Analyse information and make recommendations best suited to individual clients' requirements.
Client Relationships
1. Build lasting and meaningful client relationships.
2. Review and respond to clients' changing needs and financial circumstances.
3. Maintain regular client contact.
Quality Assurance
1. Maintain high compliance standards that satisfy legislative requirements.
2. Meet the regulatory aspects of the role, e.g., requirements for disclosure, costs of the services provided, and the advised products.
3. Consistently develop knowledge of mortgage and protection propositions as set out via the Openworks sales process.
Market Intelligence
1. Research information from various sources, including providers of financial products.
2. Keep up to date with financial legislation.
3. Update job knowledge by participating in educational opportunities; reading professional and technical publications; maintaining personal networks; participating in professional organisations.
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