To lead the technical compliance function of the site ensuring legislative requirements for food safety within the production environment. To interface directly with the customer regarding compliance to food safety and quality issues To ensure that procedures are in place to manage food safety and quality systems e.g. GMP, HACCP To interface with external bodies with regards to customer and 3 rd party audits and follow up any non-conformances in a timely manner. To ensure all preparations are in place for annual BRCGS audit. To drive GMP and standards at the site. The Position: To ensure that technical activities on site are robustly structured and managed so as to comply with relevant industry standards (e.g. BRCGS), and customer COPs To ensure regular reviews are held with direct team members, including performance reviews, one to ones and maintaining appropriate training To facilitate stringent process and finished product controls via the effective management of a robust HACCP system which is audited against and reviewed on a scheduled basis To provide the relevant input into technical specifications for equipment if required to ensure that required standards are met. To ensure that customers systems for specification management are maintained. To carry out ad hoc projects as business needs change. To manage 3 rd party and customer audits and non-compliance close out. To run and coordinate internal system audits To investigate all customer complaints and rejections and respond to the customer accordingly. To train and develop the QA team Liaise with Cardiff Met University, to help train personnel on site through their workshops and training days. Oversee and mentor participants in the Affiliate Program. Inform the site of approaching legislation changes within the food Industry. Support other departments to achieve a safe quality product. The Person: Experience at a similar level in food manufacturing, ideally chilled high risk foods Would suit an existing Technical Manager or high caliber Quality Manager looking for next step up Man-management experience Excellent communication/presentation skills Computer literate Good working knowledge of BRCGS version 9 Process /Product development experience would be beneficial Consistent approach Able to drive changes and a can do attitude. Ideally degree educated, Food Science/Technology or Microbiology qualification preferred. Our Referral Incentive: Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from us you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest. We offer a £500 referral if you introduce someone we place - see our website for details We regret that this client is not prepared to sponsor work permit or work permit transfer applications. Candidates must be able to prove their eligibility to work in the UK ADZN1_UKTJ