Are you an experienced Sales Admin? Are you a whiz with order processing? Do you have a keen eye for attention to detail? Then this could be the role for you Our client in Birmingham City Centre is looking for an experienced Sales Admin to join their fun and vibrant team due to continued business growth If you are looking to for a family run business has an employee first ethos, then this could be the role for you Benefits: Salary - Up to £27,000 per annum DOE Working Hours - Monday to Thursday - 08:30am to 17:00pm Early finish Friday - 16:00pm 40hrs per week. 28 Days Holiday (Including Bank Holiday) 6 Days additional paid leave for shutdown periods. Location - Birmingham City Centre Fully office-based role. Pension auto-enrolment scheme: 8% Employer contributions after probationary period. Role & Responsibilities: Process sales orders promptly and accurately. Set up new customer accounts. Handle incoming calls and general enquiries efficiently. Provide accurate word processing support to the sales team. Prepare and distribute pro-forma invoices as needed. Maintain organised filing and archive systems. Communicate effectively with customers via phone, email, and in person. Manage the sales safe and temporary databases. Ensure accurate and timely franking of all outgoing mail. Request franking machine credits from the Commercial Manager as required. Log and dispatch internal paperwork appropriately. Support the sales department as needed. Greet and register visitors, ensuring a professional reception experience. Perform any other duties as assigned by the Commercial Manager. Required Skills & Experience: Previous experience as a Sales Admin. Possess an understanding of ISO9001 quality assurance. Proficient with Microsoft packages. Excellent customer service skills. Professional and personable telephone manner. If you are interested in this opportunity, please apply through the advert BIRM24