Working at Co-op
"At Co-op, we do things differently. We put our customers and members at the heart of everything we do, and we're passionate about creating a positive impact on our communities. As a Customer Team Leader, you'll be part of a friendly and supportive team that's dedicated to delivering exceptional customer experiences and making a real difference in our customers' lives.
Key Responsibilities
"Some of your key responsibilities will include:
* Delivering excellent customer service and resolving any customer queries or concerns
* Cooking and supervising our Customer Team Members to ensure they have the skills and knowledge they need to succeed
* Deputising for the Store Manager when needed, and taking on additional responsibilities as required
* Contributing to the development of our local community plans and helping to build relationships with local stakeholders
* Managing stock levels and ensuring that our stores are safe, legal, and fully operational
What You'll Need
"To be successful in this role, you'll need to have a genuine passion for delivering exceptional customer experiences and a strong commitment to making a positive impact on our communities. You'll also need to be flexible and able to work a range of different shifts, including early mornings, afternoons, evenings, and weekends.
Benefits Package
"In addition to our competitive salary and benefits package, you'll also enjoy access to virtual healthcare services, a pension scheme with up to 10% employer contributions, and much more. We're committed to supporting your personal and professional development, and will provide you with dedicated support to help you grow your career within our organisation.