Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health. Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400 staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services. We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience. We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require. Job overview Norfolk and Suffolk NHS Foundation Trust is looking to recruit a Head of PMO to join the recently established Corporate Delivery team. You will be a senior leader and hold a vital role in the establishment and delivery of an agile Programme Management Office (PMO) on behalf of the Trust, and with the Transformation team responsible for project delivery of complex change programmes (as set out in the transformation programme). This role will be based at County Hall, Norwich with travel to Trust sites across Norfolk and Suffolk when required. Main duties of the job The post-holder is a senior leader in the Corporate Affairs directorate, responsible for developing the Trust’s programme management approach to the implementation of the Trust’s vision, values, strategy and major change programmes. With responsibility for defining the Trust’s overall portfolio of projects and programmes, the postholder will assure the consistent application of the programme management approach across the portfolio. The post-holder will also have individual responsibility for a number of high priority change programmes within the Trust, many of which are delivered in partnership with other organisations. The post-holder will work collaboratively with senior management and clinicians across the Trust to manage and achieve improvements in Trust services in line with the Trust’s strategic priorities. Working for our organisation Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive. Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about. Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. Detailed job description and main responsibilities For more information and a full list of responsibilities, please see the attached job description. Person specification Qualifications Essential criteria Educated to at least degree level. Holds a post-graduate qualification, or has equivalent relevant work experience. Formally recognised programme or project management qualification. Desirable criteria Holds PRINCE2 or MSP project management qualification Experience Essential criteria Significant leadership/ management experience Significant experience of strategic programme delivery and service improvement Experience of working within both private and public sectors Experience of facilitation of workshops and meetings involving staff from all levels (frontline staff through to directors). Experience in leading major strategic change initiatives in a challenging organisation/system environment, including the delivery of efficiencies and quality related benefits Desirable criteria Experience in more than one organisation/setting of successful leadership of organisation/system wide programmes function Experience of the design and successful implementation of an organisational approach to delivering efficiency and sustainability, realising significant benefits Skills Essential criteria Significant project/programme management and services development skills acquired in a wide range of organisations Expertise in portfolio management Competent in the communication of highly complex and sensitive information Able to present complex information and data through presentation skills and report writing Desirable criteria Strong negotiation and influencing skills Knowledge Essential criteria Knowledge of principles of project and programme management and complex change management Understands the human elements of change management Knowledge of a range of improvement methodologies Desirable criteria Knowledge of health and social care systems Other Essential criteria The ability to travel independently across the geographical spread of all Trust locations High levels of self-motivation, discipline and resilience Comfortable and confident working in politically sensitive environments EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification). We encourage you to indicate your eligibility through TRAC jobs when applying. DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB) FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.