Applications Engineer
Salary:
£34,700 + Overtime + Company Car
Location:
West Midlands
Area:
West Midlands
The Company:
Machine Tools Manufacturer
The Role:
* The role is to provide the expertise required supporting customers, sales team, service, and UK sales support colleagues at all levels
* Communicate to a high standard to liaise with the Application Manager, sales team, customers, and suppliers.
* Identify level of detail required, time frame, budgets, etc. at the proposal stage.
* Planning and preparing customer special cutting demonstrations.
* Detailed in depth NC control & CAM system demonstrations.
* Support in answering all telephone enquiries.
* Participate in all work carried out in the showroom.
* Planning of machine demonstrations showcasing the latest technology and partners / supplier technology.
* Planning and proving demonstrations for shows & running of shows (national & international).
* Support as required with providing program training courses for customers.
* Ability to manage and prioritise tasks.
* Identify new technology, relating to the machine, options and local supply including work holding, programming CAD/CAM, Automation, in process measuring systems etc.
* Visit customers as required to give technical assistance to Sales & Service
* Deal with difficult situations in a professional manner. Uses own experience and initiative, to bring to a successful conclusion.
Requirements:
* Broad CNC machining experience.
* Knowledge of machine tool technology and CAD/CAM systems
* Clear communication at all levels.
* Strong problem-solving ability, together with a flexible approach to a varied workload.
* An engineering qualification to HNC/HND level desirable but not essential.