Job summary To support the senior team providing leadership, support to the General Services Assistant team on a day-to-day basis, ensuring that high standards of a full range of hotel services are provided and maintained internally and externally, supporting the senior team. Main duties of the job To support the GSA Supervisor providing a full range of hotel services within the community hospital that hosts multiple departments and staff, providing a wide range of services.To monitor/audit and report standards within the Hotel Services remit.To provide day-to-day support to the GSA team.To ensure that duties, tasks and responsibilities are carried out to the required standards, within allocated time scales and with due regard to clients, visitors and other staff. About us We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services. Date posted 20 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Per Annum Contract Permanent Working pattern Full-time Reference number 201-25-080 Job locations St Austell Community Hospital Porthpean Road St Austell PL26 6AA Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Person Specification Education & Qualifications Essential Good standard of education - Maths and English or equivalent Previous cleaning / catering experience in a hospital or similar environment NVQ 3 Certificate or equivalent experience Desirable Previous supervisory role in a healthcare environment Skills & Aptitude Essential Computer literate Knowledge and abilities Essential Awareness of COSHH Awareness of Health & Safety Legislation Awareness of HR procedures and staff support systems Able to communicate effectively with patients, staff and members of the public Person Specification Education & Qualifications Essential Good standard of education - Maths and English or equivalent Previous cleaning / catering experience in a hospital or similar environment NVQ 3 Certificate or equivalent experience Desirable Previous supervisory role in a healthcare environment Skills & Aptitude Essential Computer literate Knowledge and abilities Essential Awareness of COSHH Awareness of Health & Safety Legislation Awareness of HR procedures and staff support systems Able to communicate effectively with patients, staff and members of the public Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cornwall Partnership NHS Foundation Trust Address St Austell Community Hospital Porthpean Road St Austell PL26 6AA Employer's website https://www.cornwallft.nhs.uk/ (Opens in a new tab)