Want to revolutionise the future of education and do meaningful work that transforms future generations’ lives?
EdTech company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world leaders of tomorrow. Since then, we have rapidly grown a mission-driven team that is dedicated to building the education system for the 22nd century. Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students.
Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, Canada, UK, and beyond.
This is a full-time, hybrid position, based in London / London surrounds. The position is mostly remote with some travel into London for in-office meetings and around the UK and Europe for events as required. Some travel is required in the UK and Europe. Own car a requirement. Candidates must be UK resident/UK passport holder.
The ideal candidate will be dynamic, able to build rapport easily, be customer-obsessed, and have a growth mindset.
The purpose of this role is to represent Crimson and be the first point of contact for incoming calls, leads and potential clients by:
* Providing resources to potential clients to inform them of Crimson services
* Providing schools, students and parents with relevant resources and information at career fairs, school talks etc.
* Working as part of a high performing team to provide the best experience to potential Crimson students
What are the main responsibilities for this role?
* Engaging in outreach activities such as presenting at school talks, careers expos, and Crimson seminars
* Planning and running local events to increase brand awareness for Crimson
* Tracking local Crimson events and planning accordingly to reach out to the event leads
* Establishing, developing and maintaining positive and professional customer interactions and relationships for Crimson
* Answering calls and responding to enquiries from leads to qualify them for sales processes, ensuring that data is diligently, accurately entered and managed within Crimson’s Client Relations Management (CRM) system Salesforce
* Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce
* Scheduling meetings for the leads to meet with Crimson’s Academic Advisors and Country Manager
* Continuously improving sales techniques, processes and enhancing industry knowledge
* Attending industry events as required
What skills, experience and qualities are required?
* University degree required
* Excellent English - Spoken/Written
* Experience in education sales and marketing will be preferred but not required
* Knowledge of university admissions (US & UK as a priority) and strong education background
* Knowledge and experience of independent schools across the UK and Europe will be preferred but not required
* Excellent communication skills
* Excellent organisation skills
* Friendly, people-focused, dynamic
* Professionalism, time and stress management, confidence, positive attitude (patience, empathy), willingness to learn, and go the extra mile
* Experience using CRM (Salesforce) and multiple systems and platforms preferred
Why work for Crimson?
* Flexible working environment, some work-from-home, some in-office
* Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year.
* $1,000 training budget per year - we love to level up!
* Psychologist on staff
* Impressive fireside chats and workshops to help the team continuously level up
* Radical Candour is a feedback approach we live by
* We’re a global player with 28 markets (and growing) across the globe!
If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!
Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.
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