VWG Agreements Executive Milton Keynes – Hybrid Working Full-Time – Monday to Friday – 35hrs Paying up to £23,000 per annum Are you ready to make an impact in a dynamic role? As a VWG Agreements Executive at ROI, you’ll manage vital fleet agreements, build strong relationships with clients, and provide outstanding customer service for the prestigious Volkswagen Group. We’re looking for a highly organised individual who thrives on attention to detail, has a passion for customer service, and is eager to make a difference About Us At ROI, we provide essential business support services to 70% of the UK’s leading automotive brands, including BMW, JLR, Volvo, Kia, and Volkswagen. We connect consumers with manufacturers, drive operational efficiency, and help businesses innovate through technology. With our reputation for excellence, we’re proud to collaborate with some of the biggest names in the automotive industry. We are problem-solvers, innovators, and we’re looking for new talent to join our growing team. What Will You Be Doing? Agreement Processing: Managing fleet customer sales agreements and ensuring all terms are processed promptly and accurately. Database Management: Maintaining accurate records in CRM systems, ensuring data is up-to-date and easily accessible. Brand Promotion: Promoting the VW brands enthusiastically and ensuring positive representation in all interactions. Customer Service Excellence: Developing strong relationships both within the office and with clients, providing exceptional service and support. Stakeholder Communication: Distributing finalised agreements to key stakeholders and responding to queries efficiently via email and phone. What We’re Looking For Administrative Skills: Strong attention to detail, organisational ability, and prior experience in administration. Customer-Focused: Excellent communication skills, with the ability to engage effectively with clients and stakeholders. Tech-savvy: Strong IT skills, experience using CRM/database systems, and proficiency in Excel. Self-motivated: A proactive individual who takes personal responsibility for their work. Benefits Annual Health & Wellbeing Fund: £500 to support your physical and mental well-being, which can be used for things like gym memberships, wellness apps, and healthcare services. Education Bursaries: Access to co-funding for further education, enabling you to develop new skills and progress in your career. Birthday Treat: A day off on your birthday, along with a voucher to treat yourself Company Pension: Secure your future with our company pension scheme. Healthcare Plans: Private medical insurance, dental cover, and healthcare plans for dependents. Annual Leave: 22 days, increasing to 30 days with length of service. Car Schemes: Subsidised car purchase schemes, with opportunities for short-term leases on popular models. Why Should You Work for ROI? ROI has grown into a market-leading business with over 350 employees across four offices since our founding in 2003. We are committed to supporting our employees by fostering career progression and creating a vibrant, inclusive workplace. Here’s why you’ll love working with us: Career Progression: We prioritise your development, offering clear opportunities for advancement supported by training through our in-house academy. Supportive Environment: You’ll be supported by a dedicated and enthusiastic team that is committed to both your personal and professional growth. Prestigious Clients: Work with top automotive brands, ensuring your work is impactful and rewarding. Accreditations and Standards: We are proud to be accredited with Investors in People and ISO27001, ensuring we maintain high standards and continuously improve. Collaborative Culture: Join a dynamic, innovative company with a close-knit team that values collaboration and creativity. Excited to Join Our Team? If you’re ready to bring your skills to an exciting and growing company, apply today We encourage applications from all backgrounds and are committed to creating a supportive and inclusive workplace. Don’t forget to include your CV, and our recruitment team will be in touch soon. Let’s make great things happen together