Are you a self-motivated, enthusiastic, and conscientious person looking for a new opportunity?
Would you like to be part of a team that plays a crucial role in ensuring great patient/service user care to children, young people, and their families/carers?
If so, then we have the role for you. We are seeking one administration assistant to join our 0-19 Healthy Child Programme working with other administrators and clinicians to support the 0-19 Healthy Child Programme Single Point of Access delivery across Cambridgeshire. We have one full-time post available.
Use of SystmOne would be advantageous although training will be provided on our IT systems with support from your work colleagues.
The role will be 9 am - 5 pm, based at The Oak Tree Centre, Huntingdon. Alternative base to be considered at The Peacock Centre, Cambridge.
There may be a requirement to travel to other bases on occasions for meetings or training.
Key Responsibilities:
1. Provide administrative support to the 0-19 Healthy Child Programme Single Point of Access team, including sending communications to colleagues within the service, filing, photocopying, and other general administrative duties.
2. Receive and deal with calls, emails, correspondence, and other contacts from service users and professionals, handling these as required to coordinate care according to agreed protocols and pathways.
3. Administer the SystmOne units including scanning documents onto records, monitoring tasks, electronically attaching documents to service user records, etc.
4. Recognise the extent of your competency and identify when referral to a clinician is required in accordance with agreed standard operating procedures.
5. Record details of all contacts with service users and other professionals using SystmOne and other systems as appropriate.
6. Attend and contribute to team meetings.
7. Monitor stock and other items as required and know how to request stock.
Qualifications and Skills:
We are looking for people who are team players and will share our trust values: Honesty, Empathy, Ambition, and Respect.
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high-quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply, and our promise to you is a culture that prioritises staff engagement and development.
For further details/informal visits contact:
Name: Claire Westbrook
Job title: HCP Administration Co-ordinator
Email address: claire.westbrook@nhs.net
Telephone number: 07514 720979
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