Description Revenue Apprentice - Ref: RT08024 Higher Apprenticeships (Level 4 and above): £12.00 per hour Fixed-Term Contract Walsall Council are looking to recruit a Revenue Apprentice, within the Revenues team dealing with all aspects of Council tax and Business Rates. This is a high performing team, whose responsibility for the billing and collection of Council Tax and Business rates promptly and efficiently is crucial to the Council. The main purpose of the role will be to deal with all aspects of Council Tax and Business Rates billing, collection, and enforcement. This includes keeping records up to date and accurate (granting of all relevant discounts, exemptions, etc.) to ensure that all tax liabilities are correctly billed and collected effectively. Specific duties will include: Establish liability, entitlement to exemptions, discounts, and reliefs in accordance with legislation, regulations, and case law. Negotiate arrangements in line with the payment arrangement policy and determine the appropriate course of action to collect and recover local taxes. Identify and assist in determining the appropriate course of action to collect and recover unpaid local taxes and benefit overpayments. Respond accurately to routine correspondence, including emails, using Plain English and within specified timescales. The apprenticeship is via the Institute of Revenues, Rating and Valuation (IRRV), with competence-based course units which align to the Level 4 Revenues and Welfare Benefits Practitioner Apprenticeship Standard (Revenues Pathway) You should have excellent literacy and numeric skills including mathematics and English to GCSE or equivalent and have good interpersonal skills. View Job Description & Employee Specification Closing date for applications: 15 November 2024 (This vacancy may be closed earlier than the published closing date should we receive a large number of applications. Therefore, it is strongly advised that candidates submit applications at the earliest opportunity). For this role the successful applicant must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements: Identity Check National and Immigration Status Employment History Form (last 3 years) - attached Disclosure Scotland check/verification of Criminal Record (unspent convictions only) - At this stage you will be requested to complete an application. In order that the interviewing officer may verify the required documentation to process the check, you are requested to produce at interview a number of documents as detailed on the attached list. This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English. Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. See our Information for Applicants leaflet for further information. We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.