Description Senior Payments Assistant | 7687 | Temporary Contract/secondment opportunity until 30 September 2025 | 37 hours per week | £25,584 to £27,269 per annum (Scale E) | County Hall, Norwich The Payments Service is a shared service and has responsibility for leading on the Payments Policy and Strategy for the authority. The Payments Service is responsible for making in the region of 450,000 payments per year to over 20,000 suppliers via numerous business systems. The role of Senior Payment Assistant is to ensure payments are made accurately, timely and to deal with complex queries. Ideally you will have experience in a Finance environment and will be confident in dealing with customer/supplier queries both pro-actively and promptly. Knowledge of Financial Systems is preferred and to succeed in this role you must be a team player with the ability to prioritise your workload and work to deadlines. You must have excellent interpersonal, written and verbal communication skills, enthusiasm and the ability to work under pressure. For an informal discussion regarding this vacancy please contact Lucy Blythe - Payments Officer on 01603 223001. These are some benefits you can enjoy by working for Norfolk County Council: Competitive salary Generous holiday entitlement Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need. Financial benefits such as: ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A Blue Light card for Fire Service and Social Care Workers Relocation expenses (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions Tax efficient ways of getting extra pension and new bikes Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility) A payment if you refer someone you know to a hard to fill job We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity. Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your norfolk.gov.uk or nccal.ac.uk email. Redeployment closing date: 3rd March 2025 23:59 All other applicants closing date: 17th March 2025 23:59