Job Purpose We are looking for a dedicated Epicor Systems Analyst & Automation Support specialist to enhance our IT team's capabilities. This role is designed for a professional skilled in Epicor ERP, with a focus on API integrations, BAQs, ECM DocStar, Epicor Automation Studio, VBA, and SSRS reports. The ideal candidate will possess a keen interest in learning and supporting Robotic Process Automation (RPA) initiatives alongside our RPA development team. This position offers a unique opportunity to grow your automation skills while ensuring the effective operation of our Epicor ERP system. About Us Founded in 1948, R E Thompson has specialised for 70 years in manufacturing high precision parts and providing a complete manufacturing engineering solution to our customers. Our company has built its reputation through working in true partnership with its clients, collaborating at the early stages of design and right through the manufacturing process. We value and reward the forward-thinking, creative people in our teams, and we know that our extraordinary staff are our greatest asset. Today, we are on a mission to be the leading precision manufacturer, producing more effectively and efficiently than ever before. Our vision is to innovate, transform and autonomise manufacturing, optimising it to its full potential. We continue to invest in cutting edge technology and we are extremely proud of our significant growth trajectory. We have ambitious plans, which makes it the ideal time to join our fast-growing, innovative company. Responsibilities Maintain and optimize our Epicor ERP system, including customizing functionalities, monitoring system performance, and resolving issues. Develop, modify, and maintain Business Activity Queries (BAQs) for enhanced data reporting and analysis across various departments. Manage document workflows using ECM DocStar, ensuring efficient document capture, storage, and retrieval processes. Utilize Epicor Automation Studio for business process automation and API integration projects, aiming to reduce manual efforts and ensure seamless communication between Epicor ERP and other business systems, thereby improving operational efficiency. Design and support custom reports using SSRS and VBA to aid in data-driven decision-making. Express a willingness to learn RPA technologies and support the RPA development team in monitoring and assisting with automation projects. Collaborate with IT and business stakeholders to identify system improvement and automation opportunities. Offer training and support to end-users on Epicor system functionalities and custom-developed tools. Qualifications Bachelor’s degree in Computer Science, Information Systems, or a related field. Proven experience with Epicor ERP, including deep knowledge of BAQ, ECM DocStar, and Epicor Automation Studio. Familiarity with API integrations, VBA, and SSRS report development. Eagerness to learn about RPA technologies and support automation projects. Knowledge in Monday CRM automation workflows is a plus. Strong analytical and problem-solving abilities. Excellent communication skills and the capacity to work well in a collaborative team environment. What we offer £30k - £35k per annum DOE Monday to Friday, 0800-1700 Andover, Whitchurch and Working from home 25 days holiday (increasing on length of service) public holidays. Pension Life Assurance Company laptop and mobile phone provided. On-site parking If you are interested, please click on “Apply Now” below and complete the application. Please note that candidates must be eligible to work in the UK to be considered. We will therefore not be sponsoring visas for this role. Thank you and we look forward to hearing from you. Recruitment Team