Job Description
Job Description – Customer Service Assistant
Title: Customer Service Assistant
Location: Surrey, United Kingdom (Hybrid – 3 days office / 2 days WFH post-probation)
Salary: £24,000 ( Depending on Experience)
Benefits:
- Pension
- Private medical insurance
- Life assurance
- Cycle to work scheme
- 22 days annual leave (increasing by one day each year to 25 days)
- An additional day off each year to celebrate your birthday or an alternative special
event.
The Role:
Our client is looking for a dynamic and passionate Customer Service Assistant to join their growing sustainability and waste consultancy. This is a people-focused helpdesk role for someone who thrives on solving problems, delivering exceptional service, and genuinely enjoys supporting clients.
This is a hybrid position based in Surrey, with the option to work from home two days per week after probation.
Job Responsibilities:
1. Be the first point of contact for clients and suppliers via phone and email.
2. Deliver high-quality, timely support by resolving client and supplier queries efficiently.
3. Maintain accurate records by updating and closing...