Do you thrive on building positive relationships and ensuring smooth operations? This exciting role offers you the opportunity to provide exceptional support across Retail and Wholesale channels, playing a key part in customer success.
Responsibilities
* Managing customer inquiries and requests across all channels.
* Assisting with administrative tasks to streamline customer management.
* Loading product information and marketing materials to keep our platforms up-to-date.
* Supporting customer visits for a positive experience.
* Liaising with Wholesale clients to ensure orders are fulfilled accurately.
* Logging and tracking orders to support data-driven decisions.
* Fulfilling sauce orders and organising events to drive sales and brand awareness.
* Assisting with social media strategy and PR activities to elevate brand engagement.