Operations Analyst, Insurance Operations
London / Hybrid Working
Circa £50k + Private Medical Insurance, Life & Critical Illness Cover, Generous Pension, Volunteering Leave, Flexible Working Options
Insurance Operations, Underwriting Support, Bordereaux, Delegated Authority Data Quality, Process Improvement
Operations Analyst required to join a fast-paced, collaborative team at the heart of a growing and well-established underwriting business. In this role you will shape the future of operational excellence in a dynamic, forward-thinking insurance environment.
This newly created role offers the chance to work within a high-energy operational function supporting key growth areas across multiple lines of business. It’s the perfect opportunity for someone with strong analytical skills and a deep understanding of underwriting processes who’s ready to take the next step in their career.
Key Responsibilities:
* Maintain and enhance underwriting processes to ensure compliance and operational efficiency.
* Oversee accurate data input across business lines, delivering first-class support to underwriting teams.
* Lead the onboarding of new underwriting teams and offices into the operational model.
* Act as a central liaison with Credit Control, Finance, Compliance, Audit, Marketing, and IT.
* Build and maintain relationships with carrier and broker partners.
* Support and manage system changes, testing, and reporting for underwriting and broking platforms.
* Handle monthly income and debt reporting, including bordereaux processing and credit control.
* Produce management information reports and respond to ad-hoc requests.
* Monitor data accuracy and drive quality control through exception reporting.
* Identify operational inefficiencies and contribute to continuous process improvement.
Key Requirements:
* Previous experience in insurance operations, with exposure to delegated authorities and bordereaux.
* Excellent communication skills, both written and verbal.
* Strong organisational ability and high attention to detail.
* Capable of managing multiple workstreams and setting clear priorities.
* Ability to communicate new ideas and process improvements effectively.
* Confident self-starter and strong team player.
* Solid understanding of operational and underwriting best practices.
Join a people-first organisation where your voice is heard, your ideas matter, and your career can truly flourish. You’ll benefit from flexible working arrangements, career development opportunities, and a supportive environment that encourages innovation and collaboration. If you’re ready to make an impact, this could be your next big move.
For a full consultation, please contact Arc IT.
Salaries will be based on experience