Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our mission: we empower, engage and inspire our consumers – every step of the way. Our team members are the beating heart of our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Key Responsibilities Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression. Achieving sales targets and performance metrics. Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships. Maintaining store standards, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures. Responsible for cash management and adherence to all policy and procedures for security & health & safety and stock accuracy standards. Encouraging customer loyalty by discussing upcoming collection launches and obtaining customer data. Knowledge, Skills and Abilities Required Flexible schedule and availability to work weekends and holidays. Retail sales experience is preferred, but not required. Passion for our brands and brand lifestyles. Excellent communication skills. A positive and professional attitude. Enthusiasm to learn and share product knowledge. Ability to work well under pressure in a fast-paced, sales-driven atmosphere. Working Conditions Retail environment. The Extras Generous clothing allowance. Excellent training & development opportunities. Quarterly bonuses. 60% off all Sweaty Betty merchandise. 25 days holiday (pro-rated if working part-time). Refer a Friend bonus scheme. Season Ticket Loan. Access to Retail Trust - advice & support tool. Dedicated budget to attend fitness classes. Access to Sample sales. Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (post-probation). Enhanced Family Leave policy. Cycle to work & Buzz bike scheme. Our DEI Commitment We are working to create a culture and team that represents our mission of empowerment. We celebrate our diversity, embody inclusion and create an equitable business. We commit to equal employment opportunities and consider ALL applicants for jobs, working harder to make our job advertising more inclusive.