Company Overview:
Universal Web Design is a multi-award-winning digital marketing company with offices based in Colchester, Essex. We have over 600 clients, primarily based in Essex, but also include national and international companies. Our goal is to reach 1,000 clients by November 2020.
Expectations:
We expect a punctual, reliable, and professional individual who is eager to grow both personally and professionally. The ideal candidate should be able to confidently communicate with clients, handle issues as they arise, and work efficiently to maintain a high-quality service.
Key Responsibilities:
As a social media manager, you will:
1. Look after up to 200 social media clients.
2. Keep customers updated on their account progress.
3. Inform clients of their profile improvements.
4. Help businesses generate more sales and inquiries online.
5. Ensure customer satisfaction and high-quality content.
6. Attend business networking events.
7. Build a strong and loyal customer base.
General Work Tasks:
Your daily tasks will include:
1. Creating and managing social media accounts.
2. Producing social media updates.
3. Liaising with clients.
4. Sourcing suitable images for social media.
5. Growing social media profiles and engagement.
6. Driving traffic to customer websites.
7. Assessing social media and Google Analytics reports.
8. Monitoring user activity and responding to posts.
9. Addressing negative reviews and promoting positive feedback.
10. Tracking click-throughs and conversion rates.
Company Benefits:
We offer a range of benefits including:
1. Mileage reimbursement.
2. Birthday celebrations.
3. Training opportunities.
4. Company events and team meals.
5. Employee discounts.
6. Bonuses and commissions.
7. Discounted gym membership.
8. Free refreshments.
Working Hours:
Monday, Wednesday, Thursday & Friday: 10:00 AM to 4:00 PM
Tuesday, Saturday, and Sunday: Days Off
Job Type: Part-time
Location:
Unit 5, Block B, Nesfield Road, Colchester, Essex, CO4 3ZL, England
References:
References from previous employers are preferred.
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