Job summary We are seeking a professional and friendly Reception Supervisor /Manager to join our large muti-sited practice in Barnsley. We require a skilled motivated supervisor/manager to lead our reception services and associated practice administration. Experience in primary care is essential, managerial / supervisor experience is highly desirable or this role. Main duties of the job Brief outline of role : Initial patient and staff queries Staff supervision Training of staff Complaint resolution Administration duties Data quality and performance monitoring Clinical system work Care navigation The candidate will need to have: Good communication skills written and verbal Proficiency in office software and ideally EMIS clinical system Ability to handle multiple tasks and thrive in a busy environment Experience working in an administration role for a minimum of one year Ideally have some supervisor / manager experience Experience working in primary care would be very advantageous If you are a motivated individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity within our practice. About us We are large muti-sited practice in Barnsley, we have a great team who delivery excellent services for our patients. Date posted 15 January 2025 Pay scheme Other Salary £24,000 to £26,000 a year Contract Permanent Working pattern Full-time Reference number A1750-25-0000 Job locations 124-126 Park Grove Barnsley S70 1QE Brampton Health Centre Cliffe Road Brampton Barnsley South Yorkshire S73 0XP Apollo Court Medical Centre 45 High Street Dodworth Barnsley South Yorkshire S75 3RF Job description Job responsibilities This role will lead and support the reception team for the practice, which covers multiple sites across Barnsley, the main location for the role will be at Brampton, however there will be travel to other sites each week. The role will over: Initial patient and staff queries Staff supervision Training of staff Complaint resolution Administration duties Data quality and performance monitoring Clinical system work Care navigation Job description Job responsibilities This role will lead and support the reception team for the practice, which covers multiple sites across Barnsley, the main location for the role will be at Brampton, however there will be travel to other sites each week. The role will over: Initial patient and staff queries Staff supervision Training of staff Complaint resolution Administration duties Data quality and performance monitoring Clinical system work Care navigation Person Specification Experience Essential The ideal candidate will need to have Good communication skills written and verbal Proficiency in office software and ideally EMIS clinical system Ability to handle multiple tasks and thrive in a busy environment Experience working in an administration role for a minimum of one year Desirable Ideally have supervisor / manager experience Experience working in primary care would be very advantageous Qualifications Essential GCSE A to C in English and Maths Person Specification Experience Essential The ideal candidate will need to have Good communication skills written and verbal Proficiency in office software and ideally EMIS clinical system Ability to handle multiple tasks and thrive in a busy environment Experience working in an administration role for a minimum of one year Desirable Ideally have supervisor / manager experience Experience working in primary care would be very advantageous Qualifications Essential GCSE A to C in English and Maths Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Grove Medical Practice Address 124-126 Park Grove Barnsley S70 1QE Employer's website https://www.thegrovemedicalpractice.co.uk/ (Opens in a new tab)