Receptionist/Administrator New Milton
Here at Brockenhurst College, we are looking to recruit a Receptionist/Administrator on a part-time, permanent basis, at our Fusee House premises in New Milton. In return, you will receive a competitive salary of £22,071 -£22,429 per annum per annum.
We are a high-achieving college who attract around 2,800 sixth form students across the region each year. We are based within the stunning New Forest National Park and offer our students a huge range of courses and superb facilities.
Organisation Brockenhurst College Curriculum/Support Area Adult Learning Contract Type Permanent Employment Basis Term time only, part time hours Contracted working hours 13 Location New Milton Adult Skills Centre Salary £22,071 - £22,429 pro rata Closing date 06/10/2024 Documents
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About the Role:
As our Receptionist/Administrator, you will provide efficient and effective customer service and clerical support for the New Milton Area Adult Learning and Skills programme.
Responsibilities as our Receptionist/Administrator will include:
2. Deal with telephone, personal and postal enquiries effectively, including direct action or appropriate referrals, replying to requests for course information, both by post and over the counter
3. Provide high quality customer service to assist students staff and visitors, whether by telephone or in person
4. Ensure that the Reception and office areas are well stocked with information and kept up to date and tidy.
5. Provide clerical support for the Centre, including special projects, liaising with and assisting staff, tutors, students, volunteers, outside organisations etc…
6. Assist with the preparation of notices, posters etc. and the setting up of displays
7. Assist with the maintenance of students, staff and financial records, including collection and preparation of data for statistical purposes
8. Assist with the ordering of stationery, refreshment supplies, materials and other equipment, ensuring that adequate stocks are held
9. Undertake general office duties, to include filing, distribution of incoming and preparation of outgoing mail
10. Carry out enrolment procedures, including cashier duties
11. Assist with the Centre inventory of equipment and associated records where equipment is taken off site
12. Assist with the processing of contracts, registers and quality assurance documents
13. Assist with the processing, checking and recording of staff salary and travel claims
14. Attend and assist at training events and staff meetings, as required
15. Any other such duties, commensurate with the grade of post, which may be reasonably allocated
As our Receptionist/Administrator, you’ll ideally have:
16. GCSEs in English and Maths (or equivalent)
17. A minimum of two years experience in an office environment, dealing with the general public
18. Experience of assisting with a range of different people with diverse needs
19. Competent computer skills – able to use Word, Excel, Presentation, Outlook and the Internet for information retrieval
20. Able to demonstrate customer care skills
21. Telephone and Reception skills
22. Confident about dealing with challenging people and situations in an appropriate way
23. Demonstrate the ability to ‘think on your feet’ and show initiative
24. Excellent interpersonal skills
25. Excellent communication skills
26. Organisational ability
27. Able to work under pressure and prioritise appropriately
28. Able to demonstrate accuracy in their work
29. Able to work without supervision
30. The ability to work well as part of a team
31. The ability to build a rapport with customers of all kinds
Benefits you will receive:
32. 25 days leave plus bank holidays (pro rata for part time staff)
33. An option to purchase further leave through our Annual Leave Purchase Scheme
34. Access to our Employee Assistance Programme provided externally to the College. This is a completely confidential service and is free to all members of staff at the College.
35. On-site Nursery offers childcare at superb rates in and outside of term time
36. Enrolment into the
37. Free eye care vouchers
38. Free secure onsite parking
39. Access to a range of discounts including shopping, travel and healthcare
40. Access to onsite Gym, Tennis/Badminton courts, Football pitches (indoor & out)
41. Weekly staff football
If you feel you are the right candidate for this Receptionist/Administrator role, then please click ‘ apply’ now!
The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK