Job summary This is an excellent opportunity for an individual experienced in project support to work alongside experienced medicines optimisation pharmacists and two other medicines optimisation technicians in the newly created single NCL team. The purpose of this post is to support the Medicines Optimisation Team in delivering the ICB priorities in relation to medicines and the medicines optimisation strategy and workplan for our residents and patients. This role requires the individual to have experience of working with a wide range of healthcare professionals, exceptional organisational skills, and high aptitude of forward planning. Candidates shortlisted for interview will be notified on Monday 3rd February. Interviews will take place on Thursday 6th February via MS Teams. Main duties of the job Supporting all aspects of the ICB Medicines Optimisation Team's function; this includes specific project work, operational work and standing administrative responsibilities, including organising meetings, minute taking, etc To provide dedicated business support and co-ordination to meetings including agenda planning, minute taking and action tracking to enable progress to be followed up and measured. Responsibility for diary management, contract management, project management, document production, financial management and meeting administration. To support the development, implementation, reporting/ monitoring and evaluation of information systems/ databases as required. Provide high quality service for all internal and external stakeholders. Acting as a local 'face' for enquiries, while communicating in a professional and confident manner (face to face, phone, email, etc.). To maintain a system of strong communications management around the internal and external networks that the team interface with - fostering positive working relationships, including the ability to negotiate and influence with individuals/ stakeholders at all levels regardless of seniority. To support quality and improvement work relevant to the ICBs duties around delegation of community pharmacy commissioning. About us The ICB is part of North Central London Integrated Care System (ICS). The ICS is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey and Islington.ICBs are responsible for planning and allocating resources to meet the four core purposes of ICSs:o to improve outcomes in population health and healthcareo tackle inequalities in outcomes, experience and accesso enhance productivity and value for moneyo help the NHS support broader social and economic development. North Central London's population is incredibly diverse, and continues to grow and change. This brings pressure and challenges for the local health and care services that NCL ICB commissions - or buys - on behalf of residents. NCL ICB works closely with Councils, providers, general practices, voluntary, community organisations, and unions, to achieve our shared aims. NCL ICB values our staff, our partners and their expertise to deliver the best health and care possible for the patients and residents of North Central London We are committed to recruiting a workforce which is reflective of our diverse population, where individual contributions are encouraged and valued. We welcome and encourage applications from all candidates regardless of age, race, sex or gender identity, religious beliefs, marital status, sexual orientation, disability, caring status or neurodiversity Date posted 29 January 2025 Pay scheme Agenda for change Band Band 5 Salary £35,964 to £43,780 a year per annum inclusive of Inner London HCA Contract Fixed term Duration 9 months Working pattern Full-time Reference number 985-NCLICB-EDOP_009-A Job locations 250 Euston Road London NW1 2PG Job description Job responsibilities Please see the attached job description and person specification for details of mail responsibilities. NOTICEOn 01 February 2025, NCL ICB will transfer the management of its recruitment service from South East London ICB to the shared corporate services partnership, North London Partners Shared Services (NLPSS). From this date, you will receive correspondence about your job application/offer of employment from NLPSS on behalf of NCL ICB. Job description Job responsibilities Please see the attached job description and person specification for details of mail responsibilities. NOTICEOn 01 February 2025, NCL ICB will transfer the management of its recruitment service from South East London ICB to the shared corporate services partnership, North London Partners Shared Services (NLPSS). From this date, you will receive correspondence about your job application/offer of employment from NLPSS on behalf of NCL ICB. Person Specification Education / Qualifications Essential Specialist knowledge acquired through a degree or equivalent level of experience of working at a similar level in this area. Business Support/ Secretarial knowledge or equivalent training and qualifications. Robust knowledge of business processes, office systems, and ways of working. Evidence of continuing personal development. Desirable An understanding of the health and social care environment, and the roles and responsibilities within it. Experience Essential Previous experience working at this level/ similar role. Demonstrable experience of taking minutes, and meeting administration/ co-ordination. Experience of working under pressure, with strict deadlines and dealing with a range of complex issues, sometimes leading to conflicting priorities. Desirable Previous experience in similar position within the NHS and/ or public sector. Proven experience of event management. Knowledge/Skills/ Abilities Essential Excellent interpersonal, oral and written communication skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences. Strong organisation skills with the ability to work systematically and to apply appropriate judgement to prioritise and resolve competing and changing demands - escalating when needed. Ability to develop and maintain effective working relationships with colleagues of all levels of the ICB, and wider ICS - when networking, influencing, and negotiation skills may be needed. Strong attention to detail, combined with the ability to extract key messages from multiple/ complex information sources, to produce accurate work (e.g. draft and proof reading of reports/ presentations/ correspondence, and analysis of data) Advanced Microsoft Office skills, and ability to learn other packages or databases as required. Desirable Skills for supporting business management (finance, HR) and/ or project management activities. Person Specification Education / Qualifications Essential Specialist knowledge acquired through a degree or equivalent level of experience of working at a similar level in this area. Business Support/ Secretarial knowledge or equivalent training and qualifications. Robust knowledge of business processes, office systems, and ways of working. Evidence of continuing personal development. Desirable An understanding of the health and social care environment, and the roles and responsibilities within it. Experience Essential Previous experience working at this level/ similar role. Demonstrable experience of taking minutes, and meeting administration/ co-ordination. Experience of working under pressure, with strict deadlines and dealing with a range of complex issues, sometimes leading to conflicting priorities. Desirable Previous experience in similar position within the NHS and/ or public sector. Proven experience of event management. Knowledge/Skills/ Abilities Essential Excellent interpersonal, oral and written communication skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences. Strong organisation skills with the ability to work systematically and to apply appropriate judgement to prioritise and resolve competing and changing demands - escalating when needed. Ability to develop and maintain effective working relationships with colleagues of all levels of the ICB, and wider ICS - when networking, influencing, and negotiation skills may be needed. Strong attention to detail, combined with the ability to extract key messages from multiple/ complex information sources, to produce accurate work (e.g. draft and proof reading of reports/ presentations/ correspondence, and analysis of data) Advanced Microsoft Office skills, and ability to learn other packages or databases as required. Desirable Skills for supporting business management (finance, HR) and/ or project management activities. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name North Central London Integrated Care Board Address 250 Euston Road London NW1 2PG Employer's website https://nclhealthandcare.org.uk/ (Opens in a new tab)