We have a fantastic opportunity for a Customer Service Advisor to work remotely for 4 flexible days a week, (08:30 – 16:30).
Our client is a start up in the fire and safety sector, so they are looking for someone dynamic, creative and proactive who will make the role their own. Ideally someone who is an excellent communicator, excellent phone manner and computer literate.
The successful candidate will:
* Provide sales and marketing support.
* Have at least 1 year experience in a customer service or similar back-office role
* Manage and maintain company records, documents, and databases.
* Answering company office phone calls.
* Assist in invoice processing, billing, and payment follow-ups.
* Maintain records of transactions and support accounting teams.
* Coordinate with vendors for order processing and delivery tracking.
* Handle inquiries and provide information as required.
* Receive and process customer orders via email, phone, or company systems.
* Verify order details, pricing, and product availability before confirmation.
* Input order data accurately into the system and generate invoices.
* Coordinate with warehouse and logistics to ensure smooth processing.
* Update customers and internal teams about order status, delays, or issues.
* Handle urgent orders, modifications, and special requests efficiently.
You will receive:
* £13-£14 per hour
* 32-hour contract (4 days a week)
* Fully remote role
* 28 Days Annual Leave
* Paid Travel
* All essentials provided - laptop, phone, headset etc…
* Internal development and training
Due to the high volume of applications Recruited UK receives, we will make every effort to respond with feedback although this is not always possible.
If you have not been contacted within 5 days, then unfortunately you have not been successful on this occasion, but we may keep your details on file and contact you with future opportunities
If you feel you match the criteria above, please apply by emailing your most updated CV