To raise sales invoices throughout the month, ensuring we maintain a low level of RRNB. Resolving invoice queries in a timely manner. Main responsibilities of Role: Maintaining and Invoicing two of our key accounts – both portal customers Ensuring all invoices are processed in a timely manner Requesting of purchase orders where required Liaising with other departments in office Issuing of manual invoices if required Uploading of invoices onto customer portals (Coupa, Tungsten, Tradeshift, Service Channel) Issuing of credit notes when required Knowledge/Skills/Experience Required: Be highly customer-focused and a team player Good verbal and written communication skills and attention to detail Highly-organised with the ability to plan and prioritise Detail-focused and highly accurate Ability to take the initiative Ability to work under pressure and to tight timescales Be energetic and enthusiastic Be consistent, accurate and ensure that procedures are followed Competencies/Capabilities: Knowledge of service industry & dealing with FM is advantageous Working knowledge of SAP desired, but not essential Understanding of MS packages – specifically Excel Special Factors Of The Role: Overtime will be offered as the business dictates. It would be expected of the successful applicant to be available for these shifts as required