Microsoft Business Central Support Specialist
Who We Are
A trusted Microsoft Partner specializing in Microsoft Business Central solutions, dedicated to driving business success through cutting-edge technology. Our team thrives on collaboration, innovation, and continuous learning. We believe in empowering our people with the right tools, training, and Microsoft certifications to help them grow professionally. If you're passionate about problem-solving and delivering top-notch support, we’d love to hear from you!
What You’ll Do
* Be the go-to expert for clients, assisting with Microsoft Business Central support and troubleshooting technical issues.
* Diagnose and resolve queries efficiently, escalating complex cases to 2nd line support when needed.
* Guide clients through system configurations, customizations, and updates, ensuring they get the most out of their solution.
* Work closely with our team to deliver timely solutions and maintain high customer satisfaction.
* Keep accurate records of support cases and contribute to our knowledge base.
* Stay ahead of the curve by learning about the latest Microsoft Business Central updates and features.
What You Bring
* Experience with Microsoft Business Central or ERP systems (or a keen willingness to learn).
* Strong problem-solving skills and a logical approach to troubleshooting.
* Excellent communication skills, both written and verbal.
* A proactive, customer-first mindset with a passion for technology.
* Ability to work independently and collaboratively within a team.
* IT qualifications or Microsoft certifications are a plus—but not essential!
What’s in It for You?
* Career growth opportunities with a clear path for advancement.
* Full support to gain Microsoft certifications and boost your expertise.
* Private healthcare and a company pension scheme.
* Flexible working options (remote or hybrid).
* Generous annual leave to maintain a great work-life balance.
* Regular team-building activities in a fun and inclusive environment.
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting
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