Overview and what we offer
* Mon - Friday 37.5hrs
* Location - Derby or Stockport offices
* Refer a friend for £1000 bonus which is unlimited!
* Generous holiday entitlement
* Day off for your birthday
* Staff Awards
* Hotel and airline discounts
* Employee Assistance Programme
* OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE!
* Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
* At Clarity we not only listen, we adapt and we deliver.
Who we are and what we do
We're a global, multi award-winning Business Travel Company and we make business travel straightforward! By getting our customers where they need to be for work, safely, efficiently, and cost-effectively.
Our team comprises over 800 industry experts, delivering the right service at exactly the right moment. We are the trusted provider of hassle-free travel management programmes for progressive businesses and organisations everywhere.
Our people are the heartbeat of our business and we invest heavily in training and development through our dedicated training academy and personal career development growth programmes.
Clarity Business Travel is a top 10 UK-based Travel Management Company which is part of The Portman Travel Group.
Departmental Information
The Billback team processes supplier invoices on behalf of our clients, dealing with supplier queries and ensuring that charges have been correctly invoiced for bookings that have been made to ensure that invoices are correct before making payment to our suppliers.
Purpose of the role overview
- Processing a high volume of supplier invoices on behalf of our customers.
- Ensuring accuracy of all customer billing.
- Reconciliation of company credit card.
- Providing excellent customer service within a fast-paced office environment.
Accountabilities
Checking and processing supplier invoices, ensuring VAT compliance and adherence to customer policies.
Supporting the improvement of operating procedures and systems, and being adaptable to change.
Tasks include but are not limited to:
* Invoice checking and processing
* Preparing and validating payment data
* Billing clients
* Allocating adjustments
* Hotel/Client/Daily reconciliations
* Obtaining supplier bank details
* Invoice query logging and resolution
* Answering telephone queries
* Sorting post and scanning invoices
* Monitoring and actioning emails
* Paying off credit card within financials
* Posting sales ledger invoices
* Allocating credit card transactions
* Sending mail merges to hotels chasing for invoices
* Raising sales ledger invoices (charge card)
* Requesting pre-payments and deposits
Skills Required
* Excellent customer service skills
* Excellent communication skills and telephone manner
* Attention to detail and accuracy
* Ability to plan and prioritise own work in order to achieve deadlines
* Computer literate with good data input skills
* Knowledge of a financial accounting package
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