Service Manager (Commercial Vehicle) Required Based in the Uckfield, East Sussex area £45k Per Annum Overtime Benefits Hours: Monday to Friday 8am to 5pm Additional hours as required Company Vehicle Fuel (Business and personal use) 23 days holiday plus bank holidays (Plus a holiday buy/ sell scheme) An exciting opportunity has arisen for a Service Manager to join a leading commercial vehicle dealership based in the East Sussex area. This is a key leadership role, overseeing service operations and ensuring high standards of customer support within a busy and well-respected dealership. As Service Manager, you will be responsible for managing the day-to-day operations of the service department, leading a team of skilled technicians, and ensuring excellent customer service. You will play a crucial role in maintaining service efficiency, profitability, and customer satisfaction. Key Responsibilities: Lead and develop a team of technicians and service advisors, ensuring high performance and teamwork. Manage service schedules, job allocations, and workshop efficiency to maximize productivity. Ensure excellent customer service, resolving any issues professionally and efficiently. Maintain health and safety standards within the workshop. Monitor financial performance, including budgets, service sales, and profitability. Liaise with manufacturers and suppliers to stay updated on technical developments and warranty processes. Skills & Experience Required: Proven experience in a service management role, ideally within the automotive, commercial vehicle, agricultural, construction or heavy plant machinery sectors. Strong leadership skills with the ability to manage and motivate teams. Excellent communication and customer service skills. Technical understanding of agricultural machinery and equipment. Ability to manage budgets, KPIs, and service targets. Proficiency in service management software and reporting tools. Full vacancy details for this Service Manager (Commercial Vehicle) role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts