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Service consultant

Birmingham (West Midlands)
Propel
Service consultant
Posted: 8h ago
Offer description

About the Role


Ready to make your application Please do read through the description at least once before clicking on Apply.

We are seeking a driven Consultant to deliver a range of consulting services aimed at optimising customer workflows and driving successful outcomes.

This role requires strong technical expertise, excellent communication skills, and a collaborative approach to problem-solving. You will be responsible for analysing business processes, designing tailored solutions, and supporting clients in adopting transformative strategies.

Key Responsibilities

• Evaluate customer workflows and identify opportunities for improvement.

• Develop technical concepts and solutions that align with client requirements.

• Facilitate workshops and provide training to support the implementation of new processes or technologies.

• Build and maintain strong client relationships, acting as a trusted advisor.

• Contribute to project planning, including drafting proposals and defining scopes of work.

• Stay informed about industry trends and innovations to deliver cutting-edge solutions.

• Monitor and manage project requirements, ensuring successful outcomes.

Key Qualifications

• Proven experience in consulting, technical services, or a related field.

• Strong communication and interpersonal skills, with the ability to engage effectively at all organisational levels.

• Analytical mindset with the ability to translate business challenges into actionable solutions.

• Willingness to learn and adapt to new technologies and methodologies.

• A proactive and results-oriented approach to managing multiple priorities.

• Flexibility to travel as required for client engagements.

What You Bring

• A commitment to delivering exceptional service and fostering long-term client partnerships.

• Expertise in identifying opportunities to optimize processes and implement best practices.

• A collaborative mindset and enthusiasm for contributing to innovative projects.

This role offers a unique opportunity to work in a fast-paced, customer-focused environment where your expertise will help shape the success of diverse businesses. You’ll work alongside a talented team dedicated to creating impactful solutions and driving meaningful change.

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