COMMERCIAL COORDINATOR
Hours: 35 hours per week
Shift pattern: Monday - Friday 09:00-17:00 can be flexible
Salary: £24-25,000 per annum dependant on experience
Location: Remote
Training commitment of 3 days in the New Milton Office (expenses will be covered)
This role is a UK based role and any remote work must also be within the UK.
Start Date: November/December 2024
For this role, you need 5mpbs upload and 15mpbs download internet speed
Appello Perks
* 23 days holiday rising to 25 with length of service
* Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more
* 24/7 employee assistance programme with an easily accessible app!
* Family and friends’ discounts on our services & products
* Pension Scheme, up to 4% Company matched
* Free on-site parking
ABOUT YOU
You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs.
QUALIFICATIONS
* A good general standard of secondary education.
* GCSE Grades A-C or equivalent or NVQ Level 2/3.
* A business related qualification is desirable.
EXPERIENCE
* Proven track record in coordinating business services/requirements.
* Communication at B2B level and an understanding of good business practice is essential.
* Highly effective & professional written and verbal communication, relevant work history to evidence this.
KNOWLEDGE
* Computer literacy is essential.
* Advanced Excel skills are fundamental in this role alongside good level of skill in Word, Outlook and Microsoft 365 suite.
* The ability to interpret, handle, and analyse large data sets is essential.
* Core administration skills including letter writing and organisational skills are required.
PERSONAL QUALITIES
* Ability to work under pressure.
* Highly motivated self-starter with excellent commercial acumen.
* Highly organised.
* Reliable.
* Ability to use initiative in problem solving.
* Excellent interpersonal skills.
* Ability to communicate effectively with people at all levels.
* Flexible approach to multi-tasking.
* Strong customer focus.
* Polite telephone manner with customer service skills.
* Attention to detail is essential.
THE ROLE
As a Commercial Coordinator at Appello, you will be responsible for ensuring all Appello customers have contracts set up for legal and billing purposes.
You will be reconciling data and liaising with Accounts to ensure billing data is correct for all Appello Monitoring customers. You will also ensure that there is no missed billing by setting up and maintaining robust processes.
We would need you to provide regular analysis and reporting based on business & customer requirements across a wide range of data sets.
READY TO APPLY
If you are interested in this role please follow the instructions...there are two parts to the application process.
* Upload your CV and answer a few questions about yourself.
* You will receive a confirmation email from us asking you to register with Test Gorilla who will then send you a link to the assessments - check your junk email!
OTHER INFORMATION
This is an exciting time at the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.
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