Whilst formal qualifications are not necessary for this post, a good general standard of education is essential. This is an extremely busy department and applicants should be highly motivated and have the ability to work on their own initiative, but also be happy to work as part of a team. Working with children and their families is an integral part of the role and good communication skills are vital, as is a calm, sympathetic approach, and an understanding of the sensitivity of much of the role, which can on occasion be emotionally demanding.