Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use, and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
About the role:
We are keen to keep building the Procurement function to support the business across several spend areas. As the Procurement manager, you will be responsible for overseeing the sourcing process, optimising supplier relationships, and leveraging market insights to help deliver tangible value whilst supporting sustainable growth.
Responsibilities:
1. Maintain the relationships with a pool of suppliers within specific categories of spend ensuring a professional and high level of engagement, providing Starling with a ‘share of voice’ within the supplier organisation.
2. Engage in the process of reviewing, negotiating, contracting, and recontracting third-party agreements in a manner consistent with commercial, regulatory, legal and policy principles for both new and renewal agreements.
3. Negotiate and establish competitive commercial agreements, documenting evidence of commercial improvements or cost avoidance.
4. Post contract: Be responsible for the ‘In-Contract Management” of an agreement, measuring the relationship against agreed SLAs, engaging with internal stakeholders and ensuring a regular cadence of MI meetings with strategic suppliers.
5. Look for opportunities to optimise vendor’s commercial and operational performance as well as internal processes.
6. Identify, document and agree requirements at the beginning of a project to provide clarity during the contracting, negotiation & sign off process.
7. Maintain knowledge of third-party arrangements with an emphasis around ‘Service Level Agreements’; pricing, termination and notice provisions.
8. Maintain a sound working knowledge base of category supplier capacities in market, category market trends and developments, attending trade events and conferences where applicable.
9. Keep abreast of all sector regulatory legislation and changes. Ensuring you comply with all associated training.
10. Ensure that all procurement and contractual workflows are maintained and kept up to date within the contract management system.
11. Build healthy and productive relationships with key internal stakeholders within category spend areas.
12. Act as a point of escalation, providing guidance and support to stakeholders across the organisation.
13. Work closely with the Vendor Management Office (VMO) and Due Diligence team ensuring supplier on-boarding is in line with company values, ensuring all relevant criteria and ethical thresholds are met.
14. Work closely with the commercial legal team throughout the contracting process.
15. Work in tandem with both the Data Protection and Security teams ensuring contracts meet current thresholds in these areas.
16. Contribute to Monthly reporting and updates to Executives (VMF)
17. Conduct market tenders / benchmarks (RFP, RFI & RFQs) as required.
18. Where applicable, maintain inventory (volume & quality thereof) with suppliers providing up to date forecasts and ensuring a seamless supply of product as required by the business.
19. Ambassador for the wider function within Starling
Requirements
20. University Degree
21. Minimum of 3 years experience as a Procurement Manager
22. Experience of collaborating with internal and external stakeholders
23. Strong research skills
24. Highly numerate
25. Ability to analyse and interpret challenging data, in order to provide positive commercial outcomes
26. Be contractually literate and have the ability to negotiate around the finer points of an agreement
27. Have experience of managing & writing RPPs and tender documentation
28. Great relationship-building, communication, problem solving, organisational and time.management skills with an overall collaborative approach
29. Ability to be self-motivated and work cooperatively as part of a team
Benefits
30. 25 days holiday (plus take your public holiday allowance whenever works best for you)
31. An extra day’s holiday for your birthday
32. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
33. 16 hours paid volunteering time a year
34. Salary sacrifice, company enhanced pension scheme
35. Life insurance at 4x your salary & group income protection
36. Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
37. Generous family-friendly policies
38. Incentives refer a friend scheme
39. Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
40. Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
About us:
You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch ’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.