* An opportunity to join an immediately recognisable brand
* Brilliant progression opportunities
About Our Client
This company is a well-established player in the retail industry with a workforce of over 10,000 employees. Located in Carlisle, they specialise in the fashion sector and have a strong presence both in-store and online.
Job Description
Key responsibilites of the Ecommerce Operations Manager:
* Acting as a conduit between the Digital team and other departments within the organisation and also external agencies and partners.
* Ensuring the efficient and effective running of the ecommerce platforms.
* Oversee web development plans, both ad-hoc and in-line with the wider digital strategy.
* Coordinate and project manage inter-departmental teams to deliver best-in-class projects on-time.
* Manage software integrations, including PIM (and PIM workflows), CRM databases and audience segmentation, email automations, loyalty programmes, review and social media integrations, along with despatch software.
* Provide a technical understanding for the business, on both new and existing software, assessing the benefits and analysing how they fit into the company's plans.
* Identify areas for website improvement, focusing on UX and CRO techniques, presenting the financial implications.
* Produce and present digital trading and performance reports.
The Successful Applicant
The ideal Ecommerce Operations Manager:
* Experience in digital technologies, ideally with an ecommerce focus.
* Knowledge of SaaS platforms, such as PIM, CRM and ESP.
* Project management experience, with a willingness to multi-task and get things done.
* Strong analytical, organisational and problem-solving skills.
* An ability to make the technical easy to understand.
* Enthusiasm for the worlds of digital, and fashion.
What's on Offer
* A competitive salary ranging between £35,000 - £38,000 per annum
* Opportunity to work in a fast-paced, dynamic retail environment
* The chance to make a significant impact on the ecommerce department
* A supportive team and positive company culture
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