Suffolk County Council – The Old Town Hall, Sudbury, CO10 1TL and Endeavour House, Ipswich IP1 2BX - Onsite £13.69 per hour No guaranteed hours. As and when required Post 1: Ipswich - Permanent - zero hour Post 2: Sudbury - Permanent - zero hour We are looking for Ceremony Officers to join our team on flexible, zero-hours contracts. You will be based at offices in either Sudbury, or Ipswich, but will travel across the county to lead ceremonies at various venues. This is an incredibly diverse role that comes with opportunities and challenges but is hugely fulfilling. If you enjoy working with people, can keep calm under pressure, and are passionate about creating special moments, we would love to hear from you. this is a chance to make a real difference for our customers while showcasing your presentation and leadership talents. With the right person, this role offers immense variety and is very rewarding. If that sounds appealing, don't hesitate to apply. Your role and responsibilities conducting and/or registering civil ceremonies across the county, either in a ceremony room or various licensed buildings meeting couples, preparing scripts for the service, talking through their requirements, and other associated paperwork relating to ceremony management conducting renewal of vows and celebration ceremonies being flexible, as ceremonies take place throughout the working week, at weekends, and most bank holidays. You will need We are looking for someone with a high level of personal resilience and flexibility. You will have proven experience working effectively both independently and as part of a team. Passionate about offering excellent customer service, you will be a confident public speaker, with strong attention to detail and accuracy. Your neat, legible handwriting and experience working with emotional people demonstrate your professionalism. Bringing resilience and adaptability to this challenging yet rewarding role, you will provide exceptional service to customers. You will have the confidence to travel to locations around the county, many in rural areas inaccessible by public transport. You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. The team Working as part of one of our ceremony teams you will belong to a professional and caring service and work with others from across the Registration Service. Empowering Everyone We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report. For more information Please contact Stephanie Maynard or Barbara Alska, Service Delivery and Ceremony Managers, for a casual conversation. You can reach them by calling: Stephanie on 03456072060 or by emailing stephanie.maynardsuffolk.gov.uk Barbara on 03456072050 or by emailing barbara.alskasuffolk.gov.uk. How to apply Step 1 - Read the Job and Person Profile (docx), Step 2 - Click ‘Apply Now’ to start your online application. Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (docx). 1. Give us an example of a time you have delivered excellent customer service. What did you do to ensure the customers' needs were met? 2. Describe a situation where you have used your communication and public speaking skills to effectively manage a large group of people. What techniques did you use? 3. Give us an example of when you have shown great attention to detail and accuracy in your work. Why is this important in a role like a Ceremony Officer? Step 4 - Upload a CV (without name and personal details). If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitmentsuffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. Closing date: 11.30pm, 31 October 2024. Interview date: W/C 11 November 2024. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. LI-Onsite As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities. In return, you’ll enjoy: up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days membership of a competitive Local Government Pension Scheme (LGPS) travel, lifestyle, health and wellbeing benefits performance-related annual pay progression, in addition to an annual cost-of-living pay increase training and encouragement to expand your knowledge a variety of career development opportunities across our organisation diverse and active staff networks flexible working options, with the right to request flexible working from your first day Plus lots more If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk) .