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French Customer Service Advisor, Telford
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Client:
Location:
Telford, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
f83a9e543967
Job Views:
15
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Are you looking for your first office role within a friendly and supportive team? My client is currently seeking a Full-Time French Customer Service Advisor to join their team. If you are enthusiastic, customer-oriented, and looking for a role with plenty of progression, this could be the perfect opportunity for you!
*MUST BE WRITTEN & VERBALLY FLUENT IN FRENCH TO BE CONSIDERED*
What’s in it for you?
* Work from home.
* Excellent support and training will be provided.
* Company events.
* Excellent career aspects.
* A starting salary of £26,000.
* An immediate start
* Opportunities to develop within the company
* Friendly, professional working environment
Your new role:
* Handling incoming calls, orders and general enquires.
* Ensuring that all inbound emails are addressed within a timely manner.
* Dealing with any orders from sales to delivery
* Process next-day delivery requests within the required time scales
* Dealing with and processing any incoming customer information.
* Creating and updating customer files.
* Handling customer complaints and ensuring customer satisfaction.
What you’ll need to succeed:
* MUST speak fluent French.
* Excellent PC skills are required.
* Proven Customer Service experience is essential
* You will be an excellent communicator with strong attention to detail.
* Must be confident and have excellent interpersonal skills
* Experience in a busy and pressurised environment would be advantageous.
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