Warranty and Service Administrator Location: Wolverhampton Hours: Monday to Friday, 9:00 am to 5:00 pm (37.5 hours per week), with 30 minutes unpaid lunch Salary: £25,000 per annum Our client is one of the largest dealer groups in the UK, with over 100 years of experience in the franchised dealer world. They represent a wide range of leading vehicle manufacturers and have an extensive network of car and commercial dealerships across the West Midlands and surrounding areas. Key Responsibilities: Analyse, process workshop job cards, and manage invoicing Perform general administrative duties Communicate with customers to obtain order numbers Process and input warranty and contract claims via the designated system Input costs on customer portals Handle incoming and outgoing telephone calls Ideal Candidate: Strong administrative experience (previous service admin experience is desirable but not essential) Excellent customer service skills Organised with good attention to detail Ability to adapt quickly and work independently Previous experience with invoicing systems In Return, the Company Offers: 30 days holiday including 8 bank holidays Company sick pay that increases with length of service Pension contribution Career development opportunities Employee discounts on various products and services (holidays, supermarket shops, etc.) Additional perks such as free will writing service, free mortgage advice, and more On-site parking and cycle-to-work scheme If youre interested in this role, wed love to hear from you Feel free to reach out for more information or to apply directly