Job reference 322254
Internal Communications Business Partner
Competitive salary plus £3,700 cash equivalent car allowance, private healthcare, 18% annual bonus potential, 27.5 days annual leave plus bank holidays, company pension scheme with highly competitive contribution rates.
Fixed Term, Full time
Location: This is a hybrid working role. You will be expected to travel to our Royal Mail, 185 Farringdon Road, London, EC1A 1AA office 2/3 days each week. National travel is required, visits to Royal Mail sites will be expected in line with business and project needs.
Royal Mail has been a part of the fabric of society for more than 500 years, constantly innovating and changing. We are now embarking on our next phase of transformation – to reinvent this great British icon for future generations.
With more than 130,000 unconnected employees working across thousands of operational sites, the deployment of change at Royal Mail and Parcelforce hinges on strong engagement with the vision and effective and disciplined communication. This is a complex business and delivering change is challenging.
The Internal Communications Business Partner will be a key player in our journey, helping to deliver the Change Network project. This role is pivotal in engaging 600 of our colleagues from across the business with a wide variety of transformation programmes taking place, gaining their feedback and insight, and activating them as positive ambassadors for change.
This role will report to the Operations Programme Director with a dotted line into the Royal Mail Internal Communications team, forming part of a new team focused on employee engagement with transformation and change.
About the role
* You will manage internal communications for the Change Network project in close cooperation with stakeholders and project leaders from a range of functional areas. Your focus will be to support in engaging the network members with the purpose of their role, as well as embed the network within the wider company culture as an employee-led driver for positive change. The network will be operationally focused so it will be important for you to get to know our operation and culture quickly!
* They will build and maintain strong relationships with key stakeholders across the business to develop and deploy creative and engaging communication plans, unafraid to challenge senior leaders when necessary to ensure the employee voice remains at the heart of the project.
* You will enjoy working autonomously but can draw on the support and skills of the wider internal communications team, whilst also ensuring relevant project information is shared across the Corporate Affairs function.
About You
To truly excel in the role, you will be able to demonstrate the necessary skills, qualifications and experience listed below:
* You will be a professional Internal Communications Business Partner with demonstrable experience of building robust communications programmes, delivering results, and operating at a variety of stakeholder levels.
* You will ideally have previous Transformation/Change communications experience, leading and influencing colleagues and stakeholder to communicate how we are delivering complex change and transformation and support colleagues, so they are clear on the reasons why and the role they play.
* Experience of working in an organisation with geographically dispersed employees is beneficial, as is an understanding of industrial relations.
* Exeptional stakeholder management skills are essential, including the ability to negotiate and influence at all levels effectively.
* Experience of being part of business wide strategic steering groups that support and drive delivery of business wide objectives.
* Highly organised with the ability to operationalise strategic plans through effective project management.
* Ability to absorb and apply complex information from multiple areas of the business.
* Familiarity with core internal communication tools such as Poppulo and Workplace.
Extra Benefits
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees
Next Steps
Closing Date: Sunday 9th February 2025. Please note, this advert may close early if the appropriate number of applications has been reached.
The next stage of the selection process will be a virtual interview consisting of competency based and role specific questions.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here:
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