Radiology Clerical Officer (Receptionist)
Radiology is a milestone in the patient pathway and, as technologies continue to improve and demand increases, the Trust's Radiology department is becoming one of the busiest areas of the hospital to work.
Join us as a Clerical Officer and you could soon be part of a dedicated Reception Team working at Conquest Hospital and Bexhill Community Diagnostic Centre where the reception role underpins the patient journey and supports clinical teams in delivering high quality patient care making a positive difference to the patient experience.
Main duties of the job
37.5 hours per week - covering shifts of 8am to 4pm, 9am to 5pm and 12pm to 8pm Monday to Friday, and 9am to 5pm Saturday and Sunday - All shifts on a rota basis covering the Conquest Hospital and Bexhill Community Diagnostic Centre.
The successful Clerical Officer will provide a professional, comprehensive and efficient reception service, which is effectively delivered to all patients and members of the department; as well as working as part of an experienced team of Consultant Radiologists, Radiographers, Sonographers, Nurses and RDAs.
We require someone who has excellent organisational and interpersonal skills and who can continuously improve themselves and help others to do so within our department. The successful candidate will be a key part of the reception team and will welcome patients and visitors alike to the department. You will have excellent communication skills, be caring and empathetic to patient needs, and embody the Trust Values.
You will have significant previous receptionist or admin and clerical experience in a Radiology or busy office environment. You should be multi-skilled to manage a range of procedures using high levels of initiative and problem-solving skills, with the ability to acquire knowledge and undertake department training as required.
About us
We are proud to provide 'Outstanding' care and be a great place to work.
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.
In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.
In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Date posted
07 February 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 a year, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
374-LB5131
Job locations
Conquest Hospital
The Ridge
Hastings
TN37 7RD
Person Specification
Qualifications
Essential
* GCSE English and Maths at Grade C or above, or equivalent.
Desirable
* NVQ 2 or 3 in Business Administration or Customer Service.
Experience
Essential
* Significant previous receptionist or admin and clerical experience in a busy office environment.
Desirable
* Previous experience working in a Radiology administration role.
* Previous experience working within the NHS.
* Previous experience of data entry on in-house data systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer details
Employer name
East Sussex Healthcare NHS Trust
Address
Conquest Hospital
The Ridge
Hastings
TN37 7RD
Employer's website
http://jobs.esht.nhs.uk/
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