1. Customer Service & Sales Office Manager
2. Leeds
About Our Client
Our client are a bespoke manufacturer who sell their products direct to consumers across multiple channels and outlets. This role will join the senior marketing team and will focus on driving service levels, along with driving internal sales performance
Job Description
3. Lead, motivate and inspire a customer service & internal sales team to deliver against company wide objectives
4. Create a customer centric culture across the department
5. Contribute to the commercial perforamcne of the business through internal and reactive sales
6. Ensure the team have all the knowledge and tools available to be successful in role
7. Work cross functionally with sales, planning, production and logistcs to create a consitent appraoch for customers
8. Create and implement a service and sales plan for the department to support business objectives
The Successful Applicant
9. Experience within a commercial custmer service environemnt
10. Ability to drive performance
11. Ability to build strong working relationships
12. Strong attention to detail
What's on Offer
13. £40,0000 salary plus bonus
14. Monday to Friday - 40 hours per week
15. Leeds - free parking