Sales Account Administrator
Oldbury
Permanent Opportunity
Salary: £25,000 to £30,000 dependent on experience.
Hours of Work: Monday to Friday
We are seeking an experienced Sales Account Administrator to join our clients long-established manufacturing business specialising in producing stainless and carbon steel tubes. The ideal candidate will serve as a point of contact for customers with enquiries, orders, and delivery requests and will play a key role in providing clients with high quality customer service and contributing to supporting the organisation.
PRINCIPLE DUTIES AND RESPONSIBILITIES
* Process orders via email or phone.
* Formulate quotations and follow up in an adequate time frame.
* Check data accuracy in orders and invoices.
* Book in deliveries with clients and manage delivery schedules.
* Contact clients to obtain information or answer queries.
* Liaise with various departments to maintain effective communications throughout the business.
* Complete stock transfers.
* Maintain and update sales and customer records.
* Communicate important feedback from customers internally.
* Visit clients with the BDM to establish and develop relationships.
SKILLS/ATTRIBUTES REQUIRED
· Educated to GCSE level or equivalent with a C grade pass in Maths and English.
· Experience in the steel industry - tube is desirable but not essential.
· Experience with the use of S...