Salary: £65,000 per annum, plus on call allowance
Working Hours: Monday to Friday
Contract Type: Permanent
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Overview:
You will be operations focused, you will lead a team who will provide Business as Usual (BAU) support, ensuring all planned and corrective maintenance duties are performed in an effective and timely manner supporting all HVAC, Electrical, Water and Steam systems on the GSK Stevenage site with future expansion to other client sites possible. Management responsibility for the BMS/Controls Team and collaborate with the BMS Systems Manager and client representatives to ensure all aspects of the BMS and controlled systems are effectively serviced and maintained. You will be responsible for ensuring safety, quality and statutory compliance to achieve the key performance metrics within your area of responsibility. Your excellent communication skills will ensure that you build long lasting credible relationships in a collaborative work partnership with client stakeholders, Operation Managers, SMEs third party providers, support functions and other key stakeholders to ensure best in class delivery.
What you'll do:
Key Accountabilities
* Strategy – To work in collaborative partnership with the client’s BMS lead to create a plan for the development and improvement of the BMS and alarms across the site then implement as needed.
* Safety – Driving a safety culture throughout team.
* Customer Delight – Ensure that you build strong relationships with customers and stakeholder, ensuring they are always first and engaged with to gain exceptional feedback.
* Team – To motivate, listen, drive and communicate with your team to ensure exceptional delivery.
* Performance – To lead the BMS team to exceed any service levels including PPM, Reactive and corrective actions targets including third party contractors.
* Compliance – To ensure we comply to GSK & Emcor SOPs, GXP requirements, legislative and statutory compliance.
* Quality – To set SMART goals and objectives to ensure continual improvement, innovation and efficiency within the building and team processes.
* Systems – Building Maintenance Systems, JCI Metasys, PLCs alarms and other critical alarms systems.
Key Responsibilities
* Safety - Responsible to ensure that Risk Assessments are in place for all activities and reviewed and trained as required.
* Safety - Ensure positive safety culture is created by the open sharing of risk and safety challenges with teams and team leaders.
* Safety - Conduct regular tours to identify hazard and ensure team members are involved.
* Risk – Identify all areas of concern to assets and systems with the building areas under your responsibility.
* Quality – Reviews to be completed on active BMS alarms ensuring system is working effectively.
* Communication Team – Develop a standard 2-way communication plan for the appropriate cascade of information ensuring information flow is 2-way back to ops meetings. Inc. training of EAM leaders and system technicians.
* Performance – To provide investment plan to client on dilapidated, end of life equipment based of CMMS data.
* Communication Client - Stakeholders Building bespoke plans to manage key stakeholders within area of responsibility to ensure face to face conversation.
* Communication – Report writing, Route Cause analysis.
* To create and build great working relations with the planning team to ensure that planned maintenance is planned and completed within the Early Grace Period and ensure that all reactive and Corrective work orders are completed on time.
* Innovation - Provide innovative ideas for managing the delivery of technical service to the customer.
* In conjunction with the EHS and Compliance teams, regularly monitor the safety performance of your team and third-party contractors identifying areas for improvement.
* Quality – Identify continuous improvement efforts and enhance value across respective customer group and team leaders, sharing of best practice and efficient improvements.
* Ensure on site PLC’s are backed up, engage with the client of any required changes required along with ensuring the risks are outlined.
* People – Carryout annual performance reviews to teams and ensure training and succession planning is aligned to the contract goals. This will include people management of performance, PiPs and disciplinary process.
Person Specification
Who you'll be:
* Held a Hard Services Manager role with 5 years’ experience in building services or similar role managing teams.
* NVQ, City & Guilds or ONC Electrical or HVAC qualification.
* IOSH Managing Safety or equivalent.
Benefits:
* 25 Days holidays + Bank holidays
* Holiday Buy Scheme - up to 5 days a year
* Industry leading Maternity & Paternity Policies
* Refer a Friend scheme – worth £500 per referral
* GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
* Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
* Bike To Work Scheme
* Paid volunteering and charity days
* Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
* Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
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