Electronics Engineer (Product Support)
Location: Rochester
Salary: £44,000 - £50,000 per annum + 5% bonus
We are seeking an enthusiastic Electronics Engineer to join our Design and Product Support team. In this role, you will contribute to solving complex challenges by providing exceptional product support and technical expertise for our advanced metering and data acquisition solutions. These solutions serve the power and energy industries, and our team is responsible for both hardware and software aspects, delivered either in-house or via trusted third-party vendors. The role will involve working with a variety of clients and supporting internal teams across project delivery and field installations.
Key Responsibilities
1. Training & Support: Deliver internal training sessions to design engineers and field teams on our products, ensuring their understanding and competency.
2. Client Interaction: Engage with internal teams and external customers to resolve technical issues, including complex network, protocol, and data interfacing problems.
3. Documentation: Create and maintain technical referenc...